Engagement Recedes for the First Time in Four Years:
Global employee engagement declined to 21% in 2024, with managers experiencing the largest drop. This marks only the second decline in engagement in the past 12 years — a worrying sign for organizations already struggling with productivity.
Global employee life evaluations declined for a second consecutive year, with managers experiencing the largest drop as well.
The global workplace is at a turning point. Download the report to see the full data on employees and what actions leaders can take to invigorate workplaces.
Welcome to Front Page, where we break down Gallup’s latest insights on our constantly evolving world. Here are the five insights you shouldn’t miss this week:
This week, we mark the release of Gallup’s State of the Global Workplace report with a special edition of Front Page, exploring the latest global trends in employee engagement and wellbeing. From declining global engagement to the emotional toll of remote work, this year’s findings reveal what’s driving — and draining — the global workforce.
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1. Second-Ever: Drop in Global Employee Engagement
The Data: Global employee engagement fell to 21% in 2024, down two percentage points from 2023. Engagement reflects employees’ involvement and enthusiasm at work.
The Trend: This is only the second recorded decline in global employee engagement since 2009, bringing the figure to its lowest level since 2021.
2. Engagement Drop Costs $438 Billion in Lost Productivity
The Data: The global drop in employee engagement (from 23% to 21%) cost the world an estimated $438 billion in lost productivity. Gallup estimates that if the world’s workplaces were fully engaged, $9.6 trillion in productivity could be added to the global economy, the equivalent of 9% in global GDP.
Regional Differences: Europe continues to trail the world with the lowest engagement rate — just 13% in 2024. The region has declined two points since 2011, making it the only one without improvement over the past decade. The Middle East and North Africa isn’t far ahead, with 14% engagement, keeping the region near the bottom alongside Europe.
3. Latin American Engagement Catches U.S. and Canada
The Data: The U.S. and Canada are no longer alone in the top spot — in the latest reading, Latin America and the Caribbean matches the U.S. and Canada for the highest engagement globally.
Latin America: Employee engagement in Latin America and the Caribbean has consistently outpaced the global average. The latest 31% ties with the U.S. and Canada for the region with the highest engagement worldwide. Within Latin America and the Caribbean, the highest engagement rates are in Costa Rica (36%), Panama (36%) and El Salvador (36%).
The Data: About half of workers worldwide (51%) say it’s a good time to find a job — the lowest percentage since 2021.
Bright Spot: Australia and New Zealand remains the most likely region to say it is a good time to find a job, with 72% seeing favorable job conditions.
The Data: Exclusively remote workers are more likely than on-site, remote-capable workers to report experiencing daily stress (45% vs. 39%, respectively), anger (25% vs. 21%), sadness (30% vs. 23%) and loneliness (27% vs. 20%).
Hybrid Effect: Hybrid workers, those splitting their time between home and the office, report daily stress levels similar to those of fully remote workers (46% vs. 45%, respectively). Yet, hybrid workers experience less anger (17% vs. 25%), sadness (21% vs. 30%) and loneliness (23% vs. 27%).
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